Fusanya
Marketplace
Privacy Policy
This Privacy Policy explains how Fusanya collects, uses, shares and protects information when you use Fusanya.com, our marketplace, checkout, vendor tools, digital products and related services.
This policy is a business-ready draft for transparency. Because privacy laws vary by location and business activity, Fusanya should have this reviewed by qualified legal counsel before treating it as final legal compliance documentation.
1. Who we are
Fusanya.com is part of the Fusanya marketplace ecosystem. Our services may include online shopping, vendor storefronts, product listings, checkout, customer accounts, vendor tools, digital experiences, marketing pages and related technology services.
2. Scope of this policy
This policy applies to information collected through Fusanya.com and related online services that link to this policy. It does not control the privacy practices of independent third-party websites, payment processors, shipping providers or vendor-operated external services.
3. Information we collect
We may collect information you provide directly, including name, email, phone number, billing and shipping details, account credentials, order information, support messages, vendor application details, product listings and business information submitted by vendors.
4. Information collected automatically
We may collect technical and usage data such as IP address, browser type, device information, pages viewed, referring URLs, approximate location, session activity, cookies, analytics data and interactions with marketplace features.
5. Payment and checkout information
When you place an order, we use information needed to process the transaction, calculate taxes or shipping when applicable, provide order updates and support fulfillment. Payment information may be processed by third-party payment providers. Fusanya does not intentionally store complete payment card numbers unless a secure payment provider manages that information on our behalf.
6. How we use information
We use information to operate the marketplace, process orders, provide customer support, manage accounts, communicate with users, support vendors, improve products and services, personalize experiences, prevent fraud, protect security, troubleshoot technical issues and comply with legal obligations.
7. Vendors and marketplace activity
If you interact with vendors or buy from vendors, information related to the order may be shared with the vendor as necessary to fulfill the transaction, provide customer service, process returns or manage marketplace activity. If you are a vendor, we may use your business information to operate your store, manage listings, process payouts, communicate updates and provide support.
8. Cookies and tracking technologies
We may use cookies, pixels, local storage, analytics tools and similar technologies to keep users signed in, remember preferences, operate shopping carts, improve performance, measure traffic, support security, and when permitted, support marketing or advertising.
9. How we share information
We may share information with service providers, hosting providers, analytics providers, fraud prevention tools, payment processors, shipping providers, vendors involved in an order, legal authorities when required, and other parties when needed to operate our services, comply with law or protect rights and safety.
10. Data security
We use reasonable administrative, technical and organizational safeguards designed to protect information. No online service is completely secure, but we work to reduce risk and protect information from unauthorized access, misuse, alteration and loss.
11. Data retention
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud and support marketplace operations.
12. Your choices
You may update certain account information, manage communication preferences, request support, and where legally available, request access, correction, deletion or limitation of certain personal information. Some requests may require identity verification and may be subject to legal exceptions.
13. California privacy rights
If California privacy laws apply, California residents may have rights to know, access, delete, correct, and opt out of certain sales or sharing of personal information. Fusanya does not intend to sell personal information in the traditional sense. If Fusanya engages in activities that qualify as selling or sharing under applicable law, we will update this policy and provide required choices.
14. Children’s privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, please contact us so we can review and delete it when appropriate.
15. International users
If you access Fusanya from outside the United States, your information may be processed in the United States or other locations where service providers operate. By using the services, you understand that privacy laws may differ from those in your location.
16. Third-party links and services
Fusanya may link to third-party websites, vendor pages, payment services, delivery services or tools. We are not responsible for the privacy practices or content of third parties. Review their privacy policies before providing information.
17. Changes to this policy
We may update this Privacy Policy from time to time. When updates are made, the revised version will be posted on this page with a new “Last updated” date.
18. Contact us
If you have questions about this Privacy Policy or your personal information, contact Fusanya at info@fusanya.com or through the contact options available on Fusanya.com.